Delivery Policy

1.0. Delivery

Polyart Aquarium always aim to deliver within 3 working days from the date of any order which we accept but we cannot guarantee any firm delivery dates. Delivery is within Singapore only. We aim to deliver the item to you at the place of delivery requested by you in your order.



2.0. Ordering

Polyart Aquarium will send an electronic acknowledgement to the customer upon successful submission of an order. Polyart Aquarium does not guarantee that every title offered for sale online would actually be shipped immediately as our inventory level may vary on daily basis. In a rare situation, a title may be in stock when you place your order and sold out by the time your order is processed. Polyart Aquarium will inform you by email or phone to remove that title from your existing order.



3.0. Order Cancellation

Polyart Aquarium reserves the right to amend or cancel the customer's order under any circumstance when Polyart Aquarium suffer loss, damage, cost or expense from performing its obligations. When such event occurs and Polyart Aquarium exercises its right to amend or cancel the customer's order, the affected customer shall be duly notified and any payment that the customer has paid shall be refunded within a reasonable timeframe. Such event may include, but not limited to, any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by Polyart Aquarium.



4.0. Late delivery, Non-Delivery, Partial Delivery

Any time period indicated at the website as to the delivery period of the products are estimates only. Polyart Aquarium shall undertake all reasonable efforts to ensure that the products are delivered to customer within the relevant period(s) specified at the website, or as agreed between Polyart Aquarium and customer. Notwithstanding the aforesaid, Polyart Aquarium is unable to guarantee there shall be no late delivery or non-delivery of the products and Polyart Aquarium makes no representations or warranties that the products will be delivered within such period(s). Customer hereby agrees that Polyart Aquarium shall not be liable for any loss, damage, and cost or expense suffered or incurred by customer as a result of such late delivery or non-delivery.